What our clients say about us
If you're an Appointed Representative IFA, TenetConnect is one of the safest places to be. We are one of the most financially secure IFA groups, so not only do you get all the support you need in one place, you also get peace of mind knowing that we will be around for the long term. We also believe in treating our members as partners, providing them with a quality service at a fair price, and giving them flexibility and a choice on how they want to run their business.
Don't just take our word for it though. Here's what some of our existing clients have said about their experience of TenetConnect.
As Director of Coniston Financial Ltd, and on behalf of my fellow Coniston Advisers, I have been absolutely delighted with the honesty, respect, integrity and total professionalism that we have encountered since becoming part of the Tenet Group, beginning our journey back in September 2009. The support infrastructure is immense but a major factor has been the quality of people assisting our transition...the likes of David Corbett, Annabelle Smallman, Roger Plumtree, Janine Barnett to name but a few. It was critical after being in the industry for 23 years that this move to Tenet was the right one and I certainly haven't been disappointed. Having been in Sales Management/Recruitment for many years, I believe that Coniston has discovered a fantastic home through the expertise, support and understanding from Tenet to build a superb business. 
NEIL PHARO - Coniston Financial Ltd
Economic Financial Solutions has grown from strength to strength since I joined Tenet in 2008. I started out as a one man band in my spare room. I now have 20 mortgage brokers and we're still growing. All this has been possible due to Darren Walker, Regional Business Manager, who has been prepared to help out with all my problems and questions. His ethos of a 'can do' attitude, which mirrors mine, helps. We have recently also received help from Chris Astle, another Regional Business Manager, who also has the same 'can do' approach.
We have recently started to set up an IFA Firm under the same banner with the help of David Corbett, Regional Business Manager. So far it has been quite straightforward. David has been easy to talk with and most importantly tells it warts and all. It's not always been plain sailing, but I would say they have always come to the party to help with my requests. I believe that Tenet is here to stay and work with Brokers and to help build a successful business.
JONATHAN DALE - Economic Financial Solutions
In the current industry environment, advisers and IFA companies can sometimes feel isolated and vulnerable with all the compliance and pre-RDR requirements needed on a day to day basis. It is easy to loose focus and direction on the fundamentals of being an IFA, the needs of clients and business development.
As my company is a member of Tenet, I have found that there is always a suitably qualified person available who is willing to share their expertise and spend time to help me to develop the areas that are important to me. I feel that, in an uncertain world, it is vital to move forward with confidence and Tenet helps me and my company to do this.
PAUL BEESON - Imperial Financial Planning
I have always been impressed with the support from Tenet, especially Janine Barnett who is always helpful and supportive regarding any issues and always keeps us informed of training courses and any local seminars which may be relevant. The compliance team are also very approachable if you have any potential concerns, dealing with things efficiently and quickly.
Overall, Tenet is good, robust and also moving with the
times.
JOHN DIXON - J D Financial Management
In selecting a company as my partner I was looking for a compliance and services provider who had a range of services and solutions that could be shaped to suit my own business idea.
I interviewed all DA compliance companies and also most of the national networks before making my decision on who to join. As a new start up business, I was introduced to John Lindley, Regional Business Manager, who gave me open access to Tenet's resources; the marketing department who helped me plan my stationary and design; IT department helped me build my IT offering and practice with their systems; Tenet's research team helped me to understand Tenet's sales process and view the product panel & suitability letters. I was also given invaluable advice on the possible structure and design of my new business. At no point did John give me the hard sell which would not have suited our business style at all and would have immediately put me off.
The open access to back office tailored services is very much a unique selling point to Tenet and that's why I joined.
ANDREW HIATT - Hiatt Financial Services
We have always found John to be very helpful and professional. He has helped us recruit four new consultants which has helped us drive our business forward. He also took the time to get to know and understand our business so that he had a clear idea of our ideal candidate. He then not only generated appropriate candidates but also conducted an initial screening to check their credentials, taking them through the forms so that authorisation was speedy. All this was done at no cost to ourselves!
The recruitment service has certainly added value to my business.
LAWRENCE CAFFERTY - Berkeley St James Ltd
Having come from a different network, it's been refreshing to realise that Tenet doesn't have an ‘us and them' mindset, and they don't make you feel like a nuisance. Tenet has a grown up approach to compliance and with all the staff there is a common theme of approachability and everyone working towards the same business goal.
NICK EVANS - Applied Financial Solutions Ltd
I am extremely satisfied with the service I have received from Tenet over the years. With regard to recruitment for my company, Jon Barham has spent an inordinate amount of time actively promoting Tamar IFA Ltd to any potential recruit for us. I have found Steve Jones, Membership Director, very personable and approachable, trying his utmost to help with any query I may have to make sure that it is resolved.
I believe the introduction of Mike McGaughrin as Group Services Director has been a very successful appointment as he fully recognises the needs of the customer and how the implementation of new technology is crucial to the advancement of Tenet. I believe that he has brought the various departments together to provide us, the customer, with the service that we need.
Tenet's commissions department have improved significantly over the 11 years that I have been with Tenet. The authorisations department remove so much of the burden when it comes to my company recruiting new advisers as they smoothly handle the FSA process and induction training. My thanks in particular go to Zoe Warrington with regard to this.
COLIN LAST - Tamar IFA Ltd
